Luxe Fixture – Delivery Information
At Luxe Fixture, every order is handled with care—from our warehouse to your doorstep. Whether you order faucets, taps, adhesive sheets, or other home-improvement essentials, we work to ensure your products arrive safely, securely, and ready to enhance your space.
🚚 Delivery Options & Shipping Costs
Shipping costs are calculated automatically at checkout based on your delivery location, selected shipping method, and order details.
Estimated Delivery Times
Standard Delivery: 4–7 working days
Express Delivery: 3–5 working days
Priority Delivery: 2–4 working days
These delivery times are estimates and may vary depending on your location, product availability, courier conditions, customs processing, and other factors. Deliveries to remote areas may require additional time.
🚛 Logistics Method
At Luxe Fixture, orders are shipped through trusted third-party logistics companies and courier partners. Depending on your location, your order may be delivered by a local or international shipping provider.
Once your order has been dispatched, you will receive a tracking number by email or SMS, where available, allowing you to monitor the shipment until it reaches your delivery address.
Deliveries may be completed through standard courier services, express delivery partners, or local last-mile delivery providers, depending on the destination and service availability.
📦 Packaging & Handling
Every Luxe Fixture order is:
- Carefully packed using appropriate protective materials
- Securely sealed to help prevent damage during transit
- Quality-checked before dispatch whenever reasonably possible
- Packaged according to the size, material, and type of product
Faucets, taps, adhesive sheets, and related accessories may be packaged separately to protect their finishes, edges, components, and surfaces.
🎁 Gifting a Luxe Fixture Order
Would you like to send a practical and stylish home-improvement product as a gift?
You may be able to include a personalized message during checkout where this option is available.
Selected orders may also qualify for gift-ready packaging. Available gifting options will be displayed at checkout.
📅 Delivery Schedule
Delivery Days:
Monday to Friday
No Regular Deliveries:
Weekends or public holidays
Delivery schedules may vary depending on the courier provider and destination.
Order Cut-Off Time
Orders placed before 1:00 PM may be shipped on the same business day.
Orders placed after 1:00 PM may be shipped on the next business day.
Same-day dispatch is subject to payment confirmation, product availability, order verification, and warehouse processing capacity.
⚠️ Important Delivery Information
Remote Areas
Deliveries to remote or restricted locations may take longer and may include additional shipping charges.
Missed Deliveries
Courier providers may attempt redelivery or direct the parcel to a nearby collection point. Additional redelivery charges may apply after unsuccessful delivery attempts.
Incorrect or Incomplete Address
Please ensure your name, phone number, shipping address, postal code, and other delivery information are accurate before placing your order.
Luxe Fixture is not responsible for delays, failed deliveries, or additional charges caused by incorrect or incomplete information provided by the customer.
Customs and Import Charges
International orders may be subject to customs duties, import taxes, or handling charges. These charges are generally the customer’s responsibility unless otherwise stated at checkout.
Delivery Delays
Occasional delays may occur due to customs processing, weather conditions, public holidays, courier disruptions, supply-chain issues, or other circumstances beyond our reasonable control.
📸 Damaged or Incorrect Orders
If your order arrives damaged, incomplete, or incorrect:
- Contact us within 48 hours of delivery
- Provide your order number
- Explain the issue clearly
- Include clear photographs or videos of the product, packaging, shipping label, and damage
Please keep the product and its original packaging until our support team has reviewed your request.
Where your claim is approved, we will work to provide an appropriate replacement, refund, or other resolution.
📦 Track Your Order
Once your order has been dispatched, you may receive:
- A tracking link or tracking number by email or SMS
- Updates regarding your shipment and delivery status
- Notifications of delivery attempts or collection instructions
Tracking information may take some time to become active after dispatch.
💬 Need Assistance?
If you have questions about shipping or require help with a delivery, please visit our Contact Us page.
Our support team will help make your Luxe Fixture delivery experience as smooth and reliable as possible—from checkout to arrival.